Returns on items purchased from our online store are eligible for returns within 15 working days from the date of shipment. Proof of purchase and original packaging are required to be eligible for returning your item. Returned items must be in the same conditions they arrived. Please send us a copy of your invoice with "Exchange" or "Return" written on it. Once received your exchange we will ship or you will be issued a refund with a confirmation of the cancellation of your order within 30 days. Please contact us for any queries for exchanges to email@example.com before returning or exchanging your item.
The following conditions must be met to be eligible for return or exchanging your item:
- Item must have no signs of use and in perfect condition.
- Returns and exchanges must be sent within 15 days of receiving the package.
- Provide a valid reason to firstname.lastname@example.org before returning or exchanging your item.